Cricket EZ Cellular Phones
Class II - ModerateWhat Should You Do?
- Check if you have this product: (About 285,000)
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
Recall Details
- Company:
- Unknown Manufacturer
- Reason for Recall:
- A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
- Classification:
- Class II - Moderate
Products that might cause a temporary health problem, or pose a slight threat of a serious nature.
- Status:
- ongoing
- Hazard:
- A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
- Remedy:
- Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.
Product Images
Product Information
Full Description:
This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall.
Product Codes/Lot Numbers:
(About 285,000)
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 08572
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