Certain LG 830 "Spyder" Cell Phones
Class II - ModerateWhat Should You Do?
- Check if you have this product: (About 30,000)
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
Recall Details
- Company:
- Unknown Manufacturer
- Reason for Recall:
- The recalled phones can have difficulty sustaining a connection or have poor voice quality on calls to emergency 911.
- Classification:
- Class II - Moderate
Products that might cause a temporary health problem, or pose a slight threat of a serious nature.
- Status:
- ongoing
- Hazard:
- The recalled phones can have difficulty sustaining a connection or have poor voice quality on calls to emergency 911.
- Remedy:
- Consumers have been or are being contacted by their wireless carrier or LG Electronics MobileComm to schedule a free software upgrade. Please contact your wireless carrier if you have not been contacted yet.
Product Images
Product Information
Full Description:
The recall involves LG 830 "Spyder" touch-screen slider cell phones with software versions T83LGV03 and T83LGV04, which were sold for use with the following regional wireless carriers: Cellular South, Cellcom, Bluegrass Cellular, Centennial de Puerto Rico, Appalachian Wireless, Illinois Valley Cellular, Northwest Missouri Cellular, Inland Cellular, Leaco, Golden State Cellular, Thumb Cellular, Silver Star Communications, and Nex-Tech Wireless. The cell phone model number can be found underneath the battery. The software version can be verified by going into the menu of the cell phone, selecting "Settings" then "Phone Information" then "Version." No other LG cell phones, software versions or wireless carriers are included in this recall.
Product Codes/Lot Numbers:
(About 30,000)
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 09724
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