Ascent Trainer® by Matrix and Matrix Fitness Elliptical
Class I - DangerousWhat Should You Do?
- Check if you have this product: (About 2,800 in the U.S.)
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.
Recall Details
- Company:
- Unknown Manufacturer
- Reason for Recall:
- Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
- Classification:
- Class I - Dangerous
Dangerous or defective products that predictably could cause serious health problems or death.
- Status:
- ongoing
- Hazard:
- Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
- Remedy:
- Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Units are self-powered and can be used without being plugged into an electrical outlet.
Product Images
Product Information
Full Description:
This recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position. The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68" long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x.
Product Codes/Lot Numbers:
(About 2,800 in the U.S.)
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 14086
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