HEOS 1 Go Pack rechargeable battery packs
Class I - DangerousWhat Should You Do?
- Check if you have this product: (About 3,400 (in addition, 240 were sold in Canada))
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.
Recall Details
- Company:
- Unknown Manufacturer
- Reason for Recall:
- The battery can overheat, posing a fire and burn hazards
- Classification:
- Class I - Dangerous
Dangerous or defective products that predictably could cause serious health problems or death.
- Status:
- ongoing
- Hazard:
- The battery can overheat, posing a fire and burn hazards
- Remedy:
- Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
Product Images
Product Information
Full Description:
This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled.
Product Codes/Lot Numbers:
(About 3,400 (in addition, 240 were sold in Canada))
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 16267
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