🔍 RecallPedia

Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls

Class I - Dangerous
🏠 Consumer Products Recalled: August 28, 2019 Whirlpool Corporation, of Benton Harbor, Mich. Home & Garden Nationwide

What Should You Do?

  1. Check if you have this product:
    (About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico))
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
  5. Report problems: Report any issues to the FDA's Safety Reporting Portal.

⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.

Recall Details

Company:
Whirlpool Corporation, of Benton Harbor, Mich.
Reason for Recall:
The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
Classification:
Class I - Dangerous

Dangerous or defective products that predictably could cause serious health problems or death.

Status:
ongoing
Hazard:
The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
Remedy:
Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.

Product Images

Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controlsWhirlpool, KitchenAid and JennAir brand glass cooktops with touch controlsWhirlpool, KitchenAid and JennAir brand glass cooktops with touch controls

Product Information

Full Description:

This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models. Model Numbers Radiant Model Numbers Begin With: KCES950HSS KCES950HBL KCES956HSS KCES956HBL WCE97US0HS WCE97US0HB WCE97US6HS WCE97US6HB JEC4430HS JEC4430HB JEC4536HS JEC4536HB JEC4424HB Downdraft Radiant Model Numbers Begin With: JED4430GB JED4536GB JED4430GS JED4536GS

Product Codes/Lot Numbers:

(About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico))

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 19189

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