Fitbit Ionic smartwatches

Class II - Moderate

What Should You Do?

  1. Check if you have this product:
    (About 1 million in the U.S. (In addition, about 693,000 were sold internationally))
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Report problems: Report any issues to the FDA's Safety Reporting Portal.

Recall Details

Company:
Unknown Manufacturer
Reason for Recall:
The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.
Classification:
Class II - Moderate

Products that might cause a temporary health problem, or pose a slight threat of a serious nature.

Status:
ongoing
Hazard:
The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.
Remedy:
Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device. Upon receipt of the device, consumers will be issued a refund of $299. Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices.

Product Images

Fitbit Ionic smartwatchesFitbit Ionic smartwatches

Product Information

Full Description:

This recall only involves the Fitbit Ionic Smartwatch. It was sold with a polyurethane band and has a 1.4-inch color LCD screen. The watches were sold in slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and a special edition co-branded with Adidas in ink blue/silver gray. The smartwatch tracks activity, heart rate, and sleep. Only the following models and colors are included in this recall. For the Ionic device, the model number (FB503) is on the back of the device near where the band attaches. Fitbit is printed on the front of the Ionic Smartwatch. Model Color Ionic FB503CPBU Slate Blue/Burnt Orange Ionic FB503GYBK Charcoal/Smoke Gray Ionic FB503WTGY Blue Gray/Silver Gray Ionic FB503WTNV Adidas edition, Ink Blue & Ice Gray/Silver Gray

Product Codes/Lot Numbers:

(About 1 million in the U.S. (In addition, about 693,000 were sold internationally))

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 22089

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