Pella Architect Series Casement Windows

Class II - Moderate

What Should You Do?

  1. Check if you have this product:
    (About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico))
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Report problems: Report any issues to the FDA's Safety Reporting Portal.

Recall Details

Company:
Pella Corporation, of Pella, Iowa
Reason for Recall:
The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
Classification:
Class II - Moderate

Products that might cause a temporary health problem, or pose a slight threat of a serious nature.

Status:
ongoing
Hazard:
The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
Remedy:
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.

Product Images

Pella Architect Series Casement Windows

Product Information

Full Description:

This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.

Product Codes/Lot Numbers:

(About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico))

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 24732