Ashland 10-inch and 14-inch two-bar casement window hinge tracks
Class II - ModerateWhat Should You Do?
- Check if you have this product: (About 200,000)
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
Recall Details
- Company:
- Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas
- Reason for Recall:
- The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.
- Classification:
- Class II - Moderate
Products that might cause a temporary health problem, or pose a slight threat of a serious nature.
- Status:
- ongoing
- Hazard:
- The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.
- Remedy:
- Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect.
Product Images
Product Information
Full Description:
This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.
Product Codes/Lot Numbers:
(About 200,000)
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 25212