Synapse PACS Software Versions 5.1 and higher

Class I - Dangerous

What Should You Do?

  1. Check if you have this product:
    Software Versions 5.1, 5.2, 5.3, 5.4, 5.5, and 5.7.
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
  5. Report problems: Report any issues to the FDA's Safety Reporting Portal.

⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.

Recall Details

Company:
Fujifilm Medical Systems U.S.A., Inc.
Reason for Recall:
There is a potential for the wrong patient information may be displayed in the viewer or PowerJacket. Additionally, the incorrect max standard uptake values (SUV) for PET ad CT studies may be returned for Siemens Modality.
Classification:
Class I - Dangerous

Dangerous or defective products that predictably could cause serious health problems or death.

Status:
ongoing

Product Information

Full Description:

Synapse PACS Software Versions 5.1 and higher

Product Codes/Lot Numbers:

Software Versions 5.1, 5.2, 5.3, 5.4, 5.5, and 5.7.

Official Source

Always verify recall information with the official FDA source:

View on FDA.gov

FDA Recall Number: Z-0878-2021

Related Recalls

Software versions 6.0.4 to 6.2.1 using Advanced Reporting -possibility that a previously assigned internal patient database ID can be reused for a new patient. It was discovered that this value does not increase when a patient merge activity is executed in a specific sequence

Apr 30, 2021 Other Medical Devices Nationwide View Details →